Advisory

Flight Disruptions

 

Changing or Cancelling Your Flight

If you booked with a travel agency or on a third-party site, please contact them for help. Thank you for your cooperation.



Flight Disruptions

Silver Airways is aware that government mandates have resulted in restrictions on air travel due to the ongoing coronavirus (COVID-19) outbreak. Unfortunately, many of the restrictions will result in flight cancellations. We sincerely regret any inconvenience created by the travel disruptions.

Please read the sections below for the latest updates
and check status of your flight here.

 

Florida Flights

On March 24, the Florida government issued an Executive Order for all customers who depart from New York, New Jersey or Connecticut to self-quarantine for 14 days after arriving into Florida.


The Florida Health Updates are available here .

 

Key West (EYW):

  • Until further notice, all arriving passengers regardless of origination will be screened at Key West International and Marathon Florida Keys International airports. Each person screened shall isolate or quarantine at that person’s own expense for a period of 14 days or the duration of that person's stay in the County, whichever is shorter. See all details here .

Destin-Fort Walton Beach (VPS):

  • All flights to Destin/Fort Walton Beach have been suspended.

 

Bahamas Flights

The Bahamas Government has announced that is suspending all incoming flights until further notice. The Bahamas COVID-19 information is available here .


Caribbean Flights

Anguilla (AXA):

  • All flights suspended and airport is closed until May 31, 2020 pending government approval.
  • The Anguilla COVID-19 information is available here .

Antigua (ANU):

Culebra (CPX) and Vieques (VQS):

Dominica (DOM):

  • All flights suspended. Airport is closed until May 31, 2020 pending government approval.
  • The Dominica COVID-19 information is available here .

San Juan, Puerto Rico (SJU):

  • The safety of all Puerto Rican residents, our employees at SJU, and all visitors to our Island is our utmost priority as we work together to minimize the spread of Coronavirus disease (COVID-19). Given how rapidly COVID-19 is spreading globally, due diligence is needed across all crucial ports of entry and exit to the United States to mitigate further contamination.
  • Passengers, please be prepared for brief verbal screening or temperature check as applicable at the baggage claim/exit area as part of a newly enhanced health screening measure at SJU. Any passenger who meets initial screening criteria will be subject to a secondary screening process.
  • You may direct any questions to the Puerto Rico Health Department and/or National Guard personnel at the airport.
  • See the Governor's Executive Order here .
  • Travel Form For Repatriation Flights .

Santiago, Dominican Republic (STI):

  • All flights suspended and airports are closed until June 1, 2020 pending government approval.
  • The Dominican Republic COVID-19 information is available here .

St. Croix (STX) and St. Thomas (STT) – USVI:

  • Passengers: Please be prepared for brief verbal screening or temperature check as applicable at the exit area as part of a newly enhanced health screening measure at STT and STX. Any passenger who meets initial screening criteria will be subject to a secondary screening process.
  • Airport operating a limited Flight Schedule – please check SilverAirways.com
  • Seaplane operating a limited Flight Schedule- please check SeaborneAirlines.com
  • St. Croix airport (STX) will begin closing daily at 4 pm.
  • St. Thomas airport (STT) is closing daily at 4 pm.
  • The USVI COVID-19 information is available here .

St. Kitts (SKB):

  • Airport is closed until June 14, 2020 and will reopen pending government approval.
  • The St. Kitts COVID-19 information is available here .

St. Maarten (SXM):

  • All flights suspended and airport is closed until June1 pending government approval.
  • The St. Maarten COVID-19 information is available here .

Tortola, BVI (EIS):

  • All flights suspended and airport will be closed until June 1. Operations to resume pending government approval.
  • The BVI COVID-19 information is available here .

 

If you have travel scheduled in the near future, please come back to check this page as we will continue to review our network and make adjustments as needed.


Thank you for your continued patience as we work together through this unprecedented situation.

 

Additional Information and Announcements


Updated: May 22, 2020, 2:30 pm EDT.
  
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