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Terms and Conditions
Refund Protection can only be purchased for new reservations. With Refund Protection, the ticket value is refunded but the service charge for Refund Protection is non-refundable and non-transferable. Once purchased in conjunction with air travel, Refund Protection also waives the change service charge for a non-refundable ticket, but the difference in fare must still be collected. Changes or cancellations to the original ticket must be made by calling 801-401-9100 between 6am and 9pm EST, and must be made 7 days prior to scheduled departure time or the benefit of Refund Protection is forfeited. Refund Protection is offered during purchases made for Silver Airways tickets bought exclusively on SilverAirways.com. Fares, routes, service charges, and schedules are subject to change without notice. All Silver Airways’ flights, including those with the Refund Protection option, remain subject to Silver Airways’ baggage policy available at: silverairways.com - Optional Services.