Refund Protection

Protect your travel investment today

Life happens and sometimes you need to cancel a flight. No worries with Silver’s Refund Protection. For just $49 one-way per person, you can guarantee a full refund if you need to back out. No questions asked; you get 100% refund on your flights, bags, seats, taxes, and any extras purchased with your flight. Just let us know 7 days before your scheduled departure, and you’ll get a full refund.

New Pricing

Domestic Flights
$49 each way

International Flights
$49 each way

No need to deal with third-party providers. One call to Silver Airways and we refund you your tickets, bags, seats, taxes, etc. You can purchase Refund Protection online, at the ticket counter, or by calling our Reservation Center at 801-401-9100 – but it’s only available up to 24 hours after you book your ticket.

Please note that changes to your reservation using Refund Protection must be processed by our Reservation Center at 801-401-9100 and cannot be processed online. Our Reservation Center is open 7 days a week between 6am and 9pm (EST). Refund Protection is non-refundable.

Whether you purchased your ticket on or on another website, you can add Refund Protection easily up to 24 hours after you book your ticket.

Add Refund Protection today!


Refund Protection FAQs

How will the refund be issued to me?

Is Refund Protection only available for roundtrip fares?

May I email my cancellation?

What about baggage service charges I have paid at boarding – are they covered, too?

What’s the deadline for cancelling so I get the refund?

Where do I call to cancel and receive my refund?


Terms and Conditions

Refund Protection can only be purchased for new reservations. With Refund Protection, the ticket value is refunded but the service charge for Refund Protection is non-refundable and non-transferable. Once purchased in conjunction with air travel, Refund Protection also waives the change service charge for a non-refundable ticket, but the difference in fare must still be collected. Changes or cancellations to the original ticket must be made by calling 801-401-9100 between 6am and 9pm EST, and must be made 7 days prior to scheduled departure time or the benefit of Refund Protection is forfeited. Refund Protection is offered during purchases made for Silver Airways tickets bought via our website, Reservations Center, or our airport locations and can be purchased and added to your ticket up to 24 hours after your initial purchase regardless of point of sale. Fares, routes, service charges, and schedules are subject to change without notice. All Silver Airways’ flights, including those with the Refund Protection option, remain subject to Silver Airways’ baggage policy available at: - Optional Services.